Sell Your Unused Lumo Ticket
Booked a low-cost Lumo fare and can’t travel? Most of their tickets can’t be refunded — but they can be sold.
Photo: Lumo Class 803 at Edinburgh Waverley · Drallasta / Wikimedia Commons, CC BY-SA 4.0
Lumo is a low-cost, airline-style, open-access operator with a single route: London King’s Cross to Edinburgh Waverley, and nowhere else. That single-class, all-electric model keeps fares low, but it comes with a trade-off worth knowing before you book: Lumo’s cheapest fare type, LumoFixed, is fully non-refundable, much like a budget airline ticket. If your travel plans changed, that doesn’t have to mean losing the money outright.
SaveMyFare lets you list an eligible unused ticket for another traveller to buy at a lower price than a fresh fare, even one Lumo itself won’t refund. It’s free to list, and you only pay a 10% platform fee if it sells.
Can you sell an unused Lumo ticket?
Yes — being open-access and low-cost doesn’t take Lumo outside the standard National Rail Conditions of Travel. Under Condition 5, a ticket can be transferred to another passenger if it wasn’t made out in your name or tied to a Railcard, the journey hasn’t started, and you don’t resell it for more than you originally paid. This applies whichever Lumo fare type you booked, including LumoFixed — the one fare type Lumo itself won’t give you a cash refund on at all.
Full detail on what qualifies is in our guide to which train tickets can be transferred.
Refunding a Lumo ticket vs. selling it
This is where Lumo stands apart from most operators in this guide. LumoFixed, their cheapest and most common fare, is fully non-refundable — the only route Lumo offers is exchanging it for an e-voucher to use on a future Lumo journey, not your money back. LumoFlex allows a fee-free refund, but only up until the day before travel; once your travel date arrives it’s non-refundable too. Anytime Day Singles are refundable with a £5 admin fee if you act before the day-before-travel cutoff. In every one of these cases, once you’re past the refund window, selling the ticket on is the only way to get any money back at all.
Example
You paid £45 for a LumoFixed ticket from King’s Cross to Edinburgh, but your trip fell through the day before travel. Lumo itself will only offer an e-voucher, not a refund. Selling the ticket on SaveMyFare for up to £45 instead gets you actual cash back, with nothing deducted from you as the seller.
Delayed instead of unused? That’s Delay Repay, not resale
If you travelled and Lumo’s train ran late, that’s a separate Delay Repay claim, unaffected by whether your fare was refundable. Lumo pays out from 15 minutes’ delay: 25% of your fare for 15–29 minutes, 50% for 30–59 minutes, and 100% for delays of 60 minutes or more, claimable within 28 days of travel. For LumoFixed and LumoFlex Advance tickets, some qualifying delays are compensated automatically without you needing to submit a claim. Selling a ticket only applies before you’ve travelled — once you’ve boarded, Delay Repay is the route to compensation instead.
Where Lumo tickets sell fastest
There’s only one route to consider: King’s Cross to Edinburgh. It’s also one of the busiest corridors on SaveMyFare, since Lumo’s cheap fares attract buyers actively hunting for a bargain, so a well-priced listing on this route tends to move quickly.
How to list your Lumo ticket
Add your ticket details
Enter the departure and arrival stations, travel date, time, coach and seat number if reserved, and the original price you paid.
Set your asking price
Price at or below what you paid. SaveMyFare enforces this at listing, matching the National Rail transfer condition.
We check it automatically
Your upload is checked against the listing details. Most tickets clear this automatically and go live within minutes; anything unclear is held for manual review first.
Get paid once it sells
Once it sells, your uploaded ticket is sent to the buyer automatically. Payment is released to you 48 hours after the travel date.
Travelling with a different operator too? The steps above apply the same way whichever train company issued your ticket — see our guide to selling a train ticket on SaveMyFare for the full overview.
Common questions
Is a Lumo ticket refundable if I can't travel?
It depends entirely on the fare type, and this matters more with Lumo than most operators. LumoFixed, their cheapest fare, is fully non-refundable and can only be exchanged for a Lumo e-voucher. LumoFlex allows a fee-free refund up until the day before travel, but becomes non-refundable once your travel date arrives. Anytime Day Singles refund with a £5 admin fee if you cancel before the day-before-travel cutoff. See our guide to non-refundable train tickets for what that means for you.
Can I sell a non-refundable LumoFixed ticket instead of losing it?
Yes, provided it meets the general National Rail transfer conditions: it isn't made out in your name, your journey hasn't started, and you don't sell it for more than you paid. Because LumoFixed itself gives you no refund route, selling is often the only way to recover any of that money if your plans change.
Does Lumo run anywhere other than London to Edinburgh?
No. Unlike almost every other operator, Lumo runs a single route: London King's Cross to Edinburgh Waverley, non-stop or with limited calls depending on the service. There's no other city pair to consider when buying or selling a Lumo ticket.
My Lumo train was delayed instead — can I still sell the ticket?
No, a delay on a train you actually travelled on is a Delay Repay claim, not a resale. Lumo pays out from 15 minutes' delay on a sliding scale up to 100% of your fare for delays of 60 minutes or more, claimable within 28 days, and can process some claims automatically. Selling only applies to a ticket you haven't used yet.
Do I need a Lumo account to sell my ticket?
No. Selling through SaveMyFare doesn't go through Lumo's own systems at all — you list the ticket details with us, a buyer pays through SaveMyFare's secure checkout, and you transfer the ticket to them directly once it sells.
Does "non-refundable" mean I'm stuck with a LumoFixed ticket I can't use?
Not the same thing as being stuck with it. Non-refundable just means Lumo itself won't hand back cash for it, offering an e-voucher instead — it says nothing about whether the ticket can be passed to someone else. Under National Rail's Condition 5, a LumoFixed ticket that's unused, unnamed, and sold for no more than you paid can still be transferred, so selling it on SaveMyFare works even though Lumo's own refund door is closed.
SaveMyFare is an independent ticket resale marketplace and is not affiliated with, endorsed by, or sponsored by Lumo. “Lumo” is used here to describe the operator a ticket is valid on, in line with National Rail’s published Conditions of Travel.
Got an unused Lumo ticket?
Free to list. Paid 48 hours after travel. 10% fee only if it sells.
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