Birmingham New Street is the UK's busiest interchange station outside London, handling over 55 million passengers a year. It connects directly to Grand Central shopping centre and the West Midlands Metro tram network. The station is a hub for CrossCountry and Avanti services, making it the central stopping point for many long-distance journeys that don't start or end in London.
Ways to save on top of a resale ticket
Book Advance fares early
Advance tickets are released up to 12 weeks ahead and are usually the cheapest new-ticket option — the earlier you book, the more choice you get.
Travel Off-Peak
Avoiding the morning and evening rush can cut the price of a walk-up fare significantly, even on the same route and operator.
Use a Railcard
A Railcard knocks up to 1/3 off most fares and pays for itself after a handful of journeys if you travel regularly.
Try split ticketing
Buying two or more tickets that cover different legs of the same journey is sometimes cheaper than one through-ticket for the full route.
How split ticketing works →Fastest journey times to Birmingham
Popular routes to Birmingham
Getting to Birmingham New Street
Tram / MetroThe West Midlands Metro 'Grand Central' tram stop sits right at the Stephenson Street entrance to New Street station, next to the Grand Central shopping centre, with trams running to Wolverhampton St George's via the Jewellery Quarter, West Bromwich and Wednesbury.
BusNew Street sits in Birmingham city centre and is within walking distance of the main Midland Metro/bus interchange hubs on Corporation Street, Colmore Row and Moor Street Queensway, with frequent local bus services to destinations across the wider West Midlands.
The Grand Central Metro stop is an above-ground street-level tram stop directly outside the Stephenson Street entrance, not a shared underground interchange - there is no underground/subway system in Birmingham.
Things to do near Birmingham
Bullring & Grand Central
Major shopping complex including Selfridges' iconic disc-covered building. Directly connected to New Street station.
Birmingham Museum & Art Gallery
Free permanent collection including the world's largest Pre-Raphaelite holdings. 10 min walk through Victoria Square.
Jewellery Quarter
Historic district producing a third of UK jewellery - independent workshops, the Museum of the Jewellery Quarter, and good cafes. 15 min by Metro.
Cadbury World
Factory tour and chocolate history at the original Bournville site. 25 min by train from New Street to Bournville.
Brindleyplace
Canalside neighbourhood with restaurants, bars and the Ikon Gallery. 20 min walk.
Birmingham New Street — at a glance
🅿️ Car parking📶 Free Wi-Fi♿ Step-free access🧳 Left luggage🛋️ First Class lounge
Ticket officeMon-Sat 05:15-23:00, Sun 08:00-23:00
Parking38 short-stay spaces (4 Blue Badge) on site, operated by APCOA Parking, open 24 hours; long-stay parking is a 5-minute walk away at Town Hall Multi-Storey or NCP Albany
Cycle storage58 sheltered, CCTV-monitored cycle stands on site, plus a secure cycle pod and further undercover racks (space for around 120 bikes) in the drop & go area off Hill Street
Step-free accessCategory A - compliant step-free access to every platform via lifts and escalators (18 lifts across the station)
Luggage storageExcess Baggage Company, Mon-Sat 07:00-23:00, Sun 08:00-23:00
First Class loungeMon-Fri 06:15-19:45, Sat 08:00-18:00, Sun 10:00-18:00 (Avanti West Coast lounge, between platforms 3 & 4, Avanti ticket holders only)
Frequently asked questions
Are tickets listed on SaveMyFare valid for travel to Birmingham?+
Yes. Every ticket is verified before it goes live - we check the ticket reference, route and travel date. Once you purchase, the ticket transfers to you and is valid at Birmingham New Street barriers.
Which operators run to Birmingham New Street?+
Avanti West Coast runs from London Euston (around 1h22). CrossCountry covers routes from Edinburgh, Bristol and Exeter. London Northwestern Railway serves Milton Keynes and Northampton. West Midlands Railway handles local routes.
Can I use a railcard on a resold ticket to Birmingham?+
Only if the original ticket was bought with that railcard type. If the listing notes a railcard restriction, you will need a matching valid railcard to travel. Listings with no restriction are usable by any passenger.
How do I receive the ticket after buying?+
Once payment is confirmed, the seller transfers the ticket - usually a new booking reference, forwarded e-ticket PDF or a direct operator app transfer. We send instructions in your confirmation email.
What if my plans change after buying?+
Resale tickets are sold as final - the original ticket was non-refundable, and that condition carries to the resale. If the train itself is cancelled by the operator, you may be eligible for a refund. Contact our support team at support@savemyfare.co.uk.
Is there parking at Birmingham New Street?+
New Street itself does not have a station car park. The nearest options are the Grand Central NCP on Navigation Street and several multi-storeys in the Broad Street area, roughly 10 min walk.
Can I bring a bike on a train from Birmingham New Street?+
CrossCountry and Avanti West Coast services generally carry a limited number of bikes free of charge, but you must reserve a bike space in advance as it's separate from a seat reservation - spaces can sell out on busy departures. West Midlands Railway and London Northwestern Railway local services usually allow bikes on a first-come, first-served basis outside the busiest peak times.
Is there a luggage limit for trains from New Street?+
There's no strict weight limit, but you're expected to be able to carry and lift your own bags onto the train unassisted, and oversized items like bikes or large sports equipment may need a separate reservation with the operator. Left luggage storage is available at the station if you need to store bags before or after travelling.
Is there Wi-Fi on trains from Birmingham New Street?+
Yes, free Wi-Fi is available on Avanti West Coast, CrossCountry and most West Midlands Railway and London Northwestern Railway services, though signal can be patchy in tunnels and rural stretches away from the West Midlands.
Can I take my dog on the train?+
Yes, all the operators serving New Street allow up to two dogs free of charge per passenger, and they must stay on a lead or in a carrier and not occupy a seat. Assistance dogs travel free with no limit.
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